CategoryBlog

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How much should I be paying?

If the questions you get asked by your team during an agency selection process were a pie chart, “How much will we pay for this agency’s support?” is probably the largest slice. I wish I could write a simple formula for you or offer a simple...

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When should I issue an RFP?

Should you issue a request for proposal (RFP) for the services you’re looking for?  The short answer, if you’re spending significant money, is YES. Many organizations have policies that require that and guide how an RFP should be conducted. As...

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When (and how) do I say goodbye?

Deciding to fire your agency is a significant decision that should be approached carefully. If you’re going to break up, I recommend doing it in an orderly and careful manner, since the last thing you need (in most cases) is for the agency to stop...

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